Member Services Extends Call Center Hours

Posted on June 2, 2015

To support our growing business and better meet the needs of our customers, Health New England is extending its call center hours to accept calls until
6 p.m. (previously 5 p.m.).

Starting on July 1, our new Member Services hours will be as follows:

Monday – Friday

8:00 a.m. – 6:00 p.m.

Contact Member Services:

Direct: 413-787-4004

Toll Free: 800-310-2835

TTY/TTD: 800-439-2370

Categories: Newsletter

Tags: extended hours, medicaid, members, now open until 6 pm