Member Portal: A Better Way to Manage Your Benefits Online

Posted on June 15, 2021

As a Health New England member, you can use Health New England’s secure online Member Portal to manage your health care benefits in one convenient location. Register for the Member Portal and take advantage of the following helpful features:

• Benefits documents and coverage information in one place
• Dashboard with recent claims, payments, spending summary, annual deductible levels, and links to your Explanation of Benefits (EOB)
• Your personal Pharmacy Benefits:*
  • Access the Rx Savings Solutions portal for cost savings
  • Manage mail-order prescriptions
  • Look up drugs and pharmacies
• Access to the Cost of Care Calculator, Teladoc®, and the Healthy Directions portal
• Directory to locate providers in the network
• Links to important forms, like Wellness and Massage reimbursement forms (depending on your plan)
• Option to request a new ID card or download and print on your own
• Manage how you prefer to receive information about claims/EOBs
• Secure portal inbox for contacting Member Services

*Applicable to members enrolled in a Health New England plan with prescription benefits.

How to Register

1. On or after your plan effective date, go to my.healthnewengland.org.
2. Select Member in drop-down menu under Register.
3. Follow the prompts to enter your member information (be sure to have your Health New England Member ID card on hand).

Categories: Newsletter

Tags: manage benefits, Member Portal, secure portal