Falls Prevention Initiative for Medicare Advantage Members
Posted on August 20, 2019
As part of our commitment to helping our Medicare Advantage members effectively manage their health care, Health New England is pleased to offer a program focused on Falls Prevention. The goal of our Falls Prevention program is to help you decrease your risk of falling and help you maintain your independence.
If you are at risk for falling, have fallen, or have an abnormality of gait diagnosis, you may be eligible to participate in this program.
As a participant, you will work directly with a qualified member of the rehabilitation team who will help to identify factors that could decrease your risk of falls, and provide you with a specialized strength and balance program.
Once you have completed the program, the Falls Prevention rehabilitation team will submit a reimbursement request on your behalf to Health New England to reimburse you for the copayments paid during your visits, up to the maximum amount. This reimbursement process can take four to six weeks.
If you are interested, please talk to your doctor about participating in the program or call one of the participating facilities listed below for more information and to enroll.
Please note: If you choose to participate in the Falls Prevention program, you will require a referral from your primary care provider or specialist for the outpatient rehabilitation services.
The Falls Prevention program is available at the following facilities:
Berkshire Medical Center
Medical Arts Complex, 5th Floor
777 North Street
Pittsfield, MA 01201
(413) 447-2234
Baystate Rehabilitation Care
40 Wright Street
Palmer, MA 01069
(413) 370-5254
Baystate Rehabilitation Care
200 Silver Street, Suite 101
Agawam, MA 01001
(413) 794-3004
Baystate Rehabilitation Care
470 Granby Road
South Hadley, MA 01075
(413) 794-9920
Baystate Rehabilitation Care
21 Dwight Road, Suite 106
Longmeadow, MA 01106
(413) 794-1249
Baystate Rehabilitation Care
360 Birnie Avenue
Springfield, MA 01199
(413) 794-1600
Baystate Rehabilitation Care
48 Sanderson Street
Greenfield, MA 01301
(413) 773-2227
Baystate Rehabilitation Care
85 South Street
Ware, MA 01082
(413) 967-2180
If you have questions about the program or your benefits, please call our Member Services team at (413) 787-0010 or toll-free at (877) 443-3314 (TTY: 711) from 8:00 a.m. to 8:00 p.m., Monday through Friday (October 1 – March 31: 8:00 a.m. to 8:00 p.m., seven days a week).
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