24-Hour Access to a Doctor with Teladoc®
Posted on November 23, 2016
Whether at home, at work or on vacation, Health New England members have had access to telehealth services through Teladoc. Have you had a chance to take advantage of this easy-to-use, cost-effective service yet?
Consultations and cost
With Teladoc, you have access to U.S. board-certified physicians 24 hours a day, 7 days a week, 365 days a year. You can request a phone or online video consultation with a Teladoc physician to treat non-emergency medical issues such as a cold or the flu, urinary tract infections, ear infections and more. Teladoc physicians can also electronically prescribe non-narcotic, short-term prescriptions as part of the treatment.
An affordable and convenient alternative to the urgent care center or emergency room, Teladoc guarantees to connect you with a doctor in less than an hour. The member cost is the same as a visit to your primary care provider (PCP).
It is important to note that Teladoc does not replace your PCP and should not be used for treatment of chronic conditions. In many cases, the Teladoc provider will send a copy of the visit to your PCP after the consultation.
Account set-up
You may have recently received a call from Teladoc, or soon will, to help you register. But if you haven’t, you can set up your account online. Go to Teladoc.com or call 1-800-Teladoc (835-2362) to get started or to request a consultation. By registering online today, you will save time when you really need it.
To request your Teladoc consultation, call 1-800-Teladoc (835-2362), download the Teladoc mobile app or go directly to Teladoc.com
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