HEALTH NEW ENGLAND EARNS NCQA ACCREDITATION
Posted on November 6, 2024
HEALTH NEW ENGLAND EARNS NCQA ACCREDITATION FOR COMMERCIAL AND MEDICAID
Reaffirms commitment to clinical expertise, member satisfaction
SPRINGFIELD, MA – (October 30, 2024) – Health New England is proud to announce that it has earned reaccreditation from the National Committee for Quality Assurance (NCQA) for its Commercial HMO and Medicaid HMO health plans for the next three years. Both plans received 4 out of 5 stars for clinical excellence and member experience.
NCQA is the gold standard in evaluating health care organizations, with a rigorous accreditation process that ensures health plans meet and exceed national benchmarks for quality, efficiency, and patient satisfaction. Health New England’s reaccreditation signals its commitment to quality of care and customer service, as well as its continued excellence in meeting its members’ health care needs.
“We are incredibly proud to have earned NCQA reaccreditation, which affirms Health New England’s ongoing commitment to improving the health and well-being of our members, their families, and our communities,” said Richard Swift, President and CEO of Health New England. “This achievement reflects our team’s relentless pursuit of excellence, and I thank them for their dedication to achieving this important milestone.”
“NCQA accreditation is a tool brokers, employers, individuals, and other health care customers can use to evaluate the quality of plans based on common criteria and compare offerings,” said Shelly McCombs, MPH, Quality and Accreditation manager for Health New England. “This badge of excellence ensures that consumers can be confident that Health New England is a quality choice.”
Last year, Health New England earned NCQA Health Equity recognition for its Medicaid, Medicare, and Commercial plans by demonstrating exceptional efforts in reducing health disparities and addressing the unique needs of diverse populations. The company was just the sixth health plan in the country to earn the Health Equity recognition for its Medicare program, and the first in Massachusetts to earn the recognition for both its Medicare and Commercial health plans.
About Health New England
Based in Springfield, Massachusetts, Health New England is a not-for-profit health plan serving members in Massachusetts and Connecticut. A wholly owned subsidiary of Baystate Health, Health New England offers a range of health care plans in the commercial, Medicaid and Medicare markets. For more information, visit healthnewengland.org.
About NCQA
NCQA is a private, nonprofit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA’s Healthcare Effectiveness Data and Information Set (HEDIS®) is the most widely used performance measurement tool in health care. NCQA’s website (ncqa.org) contains information to help consumers, employers and others make more-informed health care choices. NCQA can be found online at ncqa.org, on Twitter @ncqa, on Facebook at facebook.com/NCQA.org/ and on LinkedIn at linkedin.com/company/ncqa.
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