2017 Member Annual Notice
Posted on December 21, 2017
Dear Health New England Be Healthy Member:
Each year, Health New England is required by state and federal laws and national accreditation standards to tell you about certain rights and services available to you as a member. In the following pages you will find this information:
I. Health New England’s Quality Management Program
II. Member Rights and Responsibilities
III. Behavioral Health Services
IV. How We Protect Your Privacy
V. How to get information about your Plan
This information is included in your Health New England Be Healthy Member Handbook. Or you can access a copy here.
Please review this information. If you have any questions, please call Health New England Member Services at (413) 788-0123 or (800) 786-9999 (TTY: (800) 439-2730), Monday through Friday, from 8 a.m. to 6 p.m. We would be happy to help!
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