$0 Copay to Talk to a Teladoc® Physician*

Posted on December 11, 2020

Talking to a doctor has never been easier or more cost effective. Since April 1, 2020, your Teladoc telehealth benefit changed to a $0 copay for general medical services.* So, even after the COVID-19 state of emergency is over, your copay for Teladoc will still be $0.

The $0 copay applies to all of our Fully Funded commercial plans, including our small and large group HMO and PPO plans. After March 31, 2021, or if stated otherwise, members on high deductible health plans (HDHP) and Core Saver 3000 will be subject to deductible, then covered in full after the deductible has been met.

What are you waiting for?
When your primary care provider isn’t available for urgent visits, you can get quality urgent care with Teladoc:

• When you need care now
• If you’re considering the ER or urgent care center for a non-emergency issue
• On vacation, on a business trip, or away from home
• For short-term prescription refills

Teladoc physicians can treat many medical conditions, including:

• Cold & flu symptoms
• Allergies
• Sinus problems
• Sore throat
• Respiratory infection
• Skin problems
• And more!

As a Health New England member, you can use Teladoc anytime, 24 hours a day, 7 days a week, for virtual urgent care visits with a U.S. board certified physician via phone, mobile app or online video consultation to treat non-emergency medical issues. Learn more about Teladoc at healthnewengland.org/generalteladoc or call 1-800-Teladoc.

Through Teladoc, you also have access to Behavioral Health Services* to treat conditions such as depression, anxiety, grief, addiction, etc. Copays for Teladoc Behavioral Health Services are $0 during the COVID-19 state of emergency for fully funded members. Cost sharing will apply after March 31, 2021, or if stated otherwise. Learn more at healthnewengland.org/bhteladoc or call 1-800-Teladoc to schedule a virtual visit with a therapist.

*The $0 copay applies to all of our Fully Funded commercial plans for Teladoc General Medical Services. After March 31, 2021, or if stated otherwise, high deductible health plans (HDHP) and Core Saver 3000 will be subject to deductible. Some self-funded employer groups do not participate in the Teladoc benefit.

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