HealthEquity Fraud and Phishing Reminder
Posted on October 10, 2017
Along with other financial accounts, fraudsters recognize the growing value of health savings accounts (HSAs) and are increasingly targeting them industrywide. HSAs should be considered as important as any other bank account, and we encourage account holders to take the same security steps as they would for their personal bank accounts.
HealthEquity is dedicated to increased security and monitoring account activity. Below is important information and relevant resources.
To prevent fraudulent attempts, HealthEquity uses the following security measures:
- The last four digits of the debit card associated with an account are now required for first time log in. Debit cards are only accessible to members via mail.
- Captcha authentication is required when logging in to the member portal for the first time and after any failed password attempts.
- Callers are asked verification questions when contacting member or employer services.
Groups and members should remember the following security tips:
- Use unique passwords: Create a strong and unique password specific to HealthEquity.
- Learn to identify suspicious details: Understand what to look for to uncover an email scam.
- Review transaction history frequently: Report suspicious activity immediately.
More details about securing your account can be viewed by visiting the ‘Tackle Fraud and Phishing’ page at http://www.HealthEquity.com/protect.