Here’s what some of your fellow brokers and employers are saying about the new portal:

• “We love it!”
• “…much better than the other carriers’ experiences…”
• “You listened to our feedback.”
• “…a spectacular job was done developing the new portal. It is easy to use and easy to explain how to use it when asked for help.”
• “It is a truly improved user experience!”

If you haven’t done so yet, please register for the Broker Portal at my.healthnewengland.org.

Your HNEDirect login will not transfer to the new portal. Through the registration process, you will set up a new login for the new portal. HNEDirect will no longer be available after April 21.

 NOTE: If you have an existing my.healthnewengland.org member portal account, you can leverage a new feature that allows you to use one username and password for all your Health New England portals.

For Broker Portal guidance, questions or technical issues:

• Read the Broker Portal User Guide
• View the Broker Portal Webinar
• Contact the technical support line at (413) 233-3311 or toll-free at (855) 415-9978