At Health New England, we work hard to provide news and information that is relevant to you and your clients. Much of this information sharing is done electronically and online. Below is an overview of each communications vehicle we use to get the word out.

BrokerMatters Email Newsletters and Alerts
Each month, we compile important information in newsletter format called BrokerMatters. In this email newsletter, we share with you news about Health New England, our plans and our vendor partners, and any issues that may affect you, your clients and members.

Also, on an as needed basis, we send email alerts or notices to make you aware of urgent matters or to invite you to upcoming events.

HNEtalk.com/broker
This website, which is separate from our official Health New England website, is used as a repository for all of the information that is communicated via the BrokerMatters newsletters and alerts. In instances when information is highly sensitive, we will not post those materials because this website is public. View the site at http://hnetalk.com/broker. If you are looking for a specific article, you can use the Search tool at the top of the page by typing in a keyword or topic.

healthnewengland.org Website
Health New England’s official website is where we share information with members and those thinking of choosing us as their health plan. In early 2016, we redesigned the site with a new look and feel, and easy-to-find information. Visit www.healthnewengland.org to check it out.

Social Media
Did you know you can also connect with us on social media? Health New England has four social media pages. If you don’t follow us on social media yet, click the links below to follow us.

• Facebook (facebook.com/HealthNewEngland) – Here we share what’s going on in our community, provide health reminders for each season like flu shots, and much more.
• Twitter (twitter.com/hneinc) – Look for news and info about the health care industry, local news and Baystate Health info.
• LinkedIn (linkedin.com/company/health-new-england) – We use LinkedIn to reach job seekers, share info on career fairs and partner with local businesses.
• YouTube (youtube.com/user/HealthNewEngland) – This is where you’ll find all of our videos, our latest TV commercials and stories from our members and employees.