Cost of Care Calculator
Available now, through HNEDirect.com

Forecast out-of-pocket medical costs

Accessible through our member portal, the Cost of Care Calculator uses member’s benefits and coverage information to estimate their share of costs for many common conditions and services.

With this tool, members can:

•  Search from hundreds of common services
•  Compare low, medium and high cost estimates for services in your geographic area
•  Find qualified providers to determine the best solution for your needs

Teladoc
Available August 1, 2015

Access to U.S. board-certified physicians 24/7/365

Health New England will be offering members access to Teladoc for phone or online video consultations with U.S. board-certified physicians to treat non-emergency medical issues. Teladoc doctors are licensed in the member’s state and average 15 years of experience. Teladoc is available to help treat  old and flu, allergies, ear infections and more! It is a convenient and low cost option for quality care, available 24/7/365.

Teladoc™ is available to most Health New England members, but some self-funded plan members are not eligible. Please contact member services at (800) 310-2835 for more information.

Members will receive a Teladoc welcome kit in the mail in the coming weeks to get started.

Health New England Member Portal
Available October 2015

An all-new member portal, packed with useful features

Healthcare can be complex, but a health plan shouldn’t have to be. We have listened to our member’s feedback and done our best to simplify their experience on our new member portal.

Some of the highlights include:

• Simple explanations for commonly used terms such as deductible, coinsurance and copayments
• Integrated balances for HealthEquity Health Reimbursement Account (HRAs) and Health Savings Accounts (HSAs)
• One-click access to recently processed claims
• Personalized paperless preferences and alerts
• GPS-based doctor lookups